Refund policy
Refunds
Refunds for Goods
Refund requests must be made within 1 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:
- Good is broken; or
- Good does not match description.
Refunds do not apply to the following goods:
- opened items.
Returns
Returns can be made by mail. To return a good by mail, follow the following procedure:
Pack your goods and return it to us. Go to your nearest post office and pay the necessary postage.
Smallgoods and Cheese, as well as any items mentioning the express post and special packaging are excluded from returns as they can not be returned. Postage costs are not refundable.